Ostomy Journey Companion App

Your Ostomy Journey Companion

The Ostomy Journey Companion App is a digital extension of Secure Start^SM services, designed to help promote timely education from the start and support emotional well-being with a focus on pre-surgery through the first few months of having a stoma.

With this app you can:

Receive notifications with relevant tips and information for where you are in your journey, before your surgery and through your recovery
Access educational videos, articles, FAQs and more at any time
Maintain important stoma care and product information
Set product order reminders
Keep a diary of your progress
Message the Secure Start^SM team
Feel more connected to others in the community

Join Today!

Creating your app account is easy – click below to get started.

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Hear What People Are Saying About The App

Molly Atwater, UOAA Board Member

Ostomy surgery and the transition to living with an ostomy can feel incredibly daunting, but the app does a really nice job of helping ease some of that anxiety. The highlight for me was the vast wealth of resources that the app provides, from its glossary of ostomy terms and FAQs section addressing common ostomate concerns, to its incredibly robust archive of articles, videos, and step-by-step instructions broken down by topic and ostomy journey ‘phase’ (pre-surgery, week 1/2/3/4). I also appreciated the series of tasks and surveys to keep my involved with the preparation, recovery, and ostomy acceptance process. The surveys helped me monitor my progress, and the tasks helped me create a central repository for all of my ostomy info (supply information, appointment details, stoma size, etc.). The app also offers a diary to jot down notes, log feelings, or attach photos – a useful resource for journaling or remembering things to ask doctors/nurses/surgeons during appointments. The Secure Start app is an invaluable tool in any new ostomate’s toolkit, and it should be one of the first downloads for anyone facing ostomy surgery!

Collin Jarvis, Vice President, Stealth Belt Inc.

I used this app for the first time during my 9th year of having an ileostomy and the main thing on my mind as I went through it was 'where was this when I was getting my surgery?'. Getting a stoma put in place was such an overwhelming process, especially when it came to gathering the information I needed to be able to manage the appliance when I left the hospital with one for the first time. It would have been tremendously helpful to have all of these resources in one, easy to use location during the early days of learning about living life with a stoma, and the added ability to reach out and chat with a Secure Start team member to troubleshoot the right appliance set up and help get me in touch with the suppliers that work with my insurance. I would absolutely recommend using this app for anyone who is about to have, or recently had an ostomy put in place. It will make those first few weeks so much less stressful than they need to be!

LeeAnne Hayden, The Beautiful Bag Podcast

I wish I had this app when I went through my beginning stages of my ostomy journey 7 years ago. The app has a great amount of information that you need to get to know what the journey is like. It is easy to use and the right number of notifications that go along with the timeline of pre surgery and the first few weeks’ post-surgery. It tells you what to expect in preparation of your surgery from physical to mental, your post-surgical recovery, what to expect at home, along with testimonials and stories from other ostomates, FAQs, tons of resources. It also gives you a few tasks to complete to stay on top of your health. You also have access to an advisor that you can email all questions you may have. You can also keep track of diary entries and complete your own personal profile with your care team, supplier, stoma and product information. Again it is easy to use, full of information and very inviting.

About Secure Start^SM Services

Secure Start^SM services is here to help support you on your journey – from hospital to home and beyond. We provide a lifetime of free stoma care support for as long as you need us, regardless of the brand of products you use.

By creating an app account, you will have full access to Secure Start^SM services. This includes support in:

Finding The Right Products – based on what’s been recommended or what best fits your needs throughout your lifetime with your ostomy, we’re here to help.
Accessing Educational Materials and Lifestyle Information – we have long-standing relationships with a variety of organizations and can connect you with relevant people, knowledge and tools.
Navigating Insurance Coverage and Product Supplier Options – upon request, we can provide you with supplier options who accept your specific insurance and who can provide you with your preferred product.
WOC Access – we have an ostomy nurse available to assist with product questions, who can help troubleshoot.

Create your app login to get started today!.

The people who provided testimonials received compensation from Hollister Incorporated. The testimonials, statement, and opinions presented are applicable to the people depicted. These testimonials are representative of their experiences, but the exact results and experience will be unique and individual to each person. Please make sure to consult with your healthcare professional or ostomy nurse for further guidance or instruction.

The information provided herein is not medical advice and is not intended to substitute for the advice of your personal physician or other healthcare provider. This information should not be used to seek help in a medical emergency. If you experience a medical emergency, seek medical treatment in person immediately.

Secure Start services are free of charge, and there is no obligation to purchase anything to receive them. Product samples are provided for the patient’s trial use and cannot be resold or billed. There is no obligation to accept samples or participate in insurance-matching to identify supplier options. Hollister Incorporated reserves the right to change Secure Start services at any time.

Secure Start is a trademark of Hollister Incorporated.